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We truly believe that the success of our business depends on our Christian Faith.

We offer excellent opportunities for individuals seeking to strive and flourish in the research and consultancy industry, focusing on their professional as well as personal development. Our distinctive environment offers careers that are exciting, challenging and rewarding. We encourage our people to learn, experiment and grow - for both their own personal benefit and the company’s.

Call Center Agent Job Duties

• Obtain client information by answering telephone calls; interviewing clients; verifying information.
• Determine eligibility by comparing client information to requirements.
• Establish policies by entering client information; confirming pricing.
• Inform clients by explaining procedures; answering questions; providing information.
• Maintain communication equipment by reporting problems.
• Maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Update job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplish sales and organization mission by completing related results as needed.

Skills and Qualifications

• Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking.

Fill in the application form below and get your dream career of a lifetime.
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